Frequently asked questions

Do I need an account to order?

No. Checkout works as a guest — you only need your contact and delivery details. Use your order reference (JMB-…) and email to track your order afterwards.

How do I track my order?

Use the order tracking page with your order reference and checkout email. Statuses update from confirmed to processing, shipped and delivered.

Will my piece look exactly like the photo?

Nearly — but not perfectly. Every Jumbug piece is hand-dyed, so dye patterns vary slightly from piece to piece. That uniqueness is the point: yours will be one of one.

Where do you deliver?

We deliver across Nigeria. Delivery fees are calculated at checkout based on your state.

How do I care for hand-dyed Adire?

Hand wash cold with mild soap, or use a gentle machine cycle inside a garment bag. Dry in the shade — direct sun can fade natural dyes over time. Iron inside out.

Can I return or exchange?

Yes — see our Shipping & Returns page for the full policy. Start any return through the contact form with your order reference.

Are the unisex pieces sized differently?

Our unisex cuts (like the Signature Pants Unisex) are different cuts from the standard versions, designed to sit well on every body. Check the Size Guide for measurements.

Still stuck? Contact us — we reply within 2 business days.